How long does it take to get support?
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We aim to respond to all support inquiries within 24 hours. For urgent issues, use live chat during business hours (M-F 9am-6pm EST) for immediate assistance.
Can I get a custom quote?
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Absolutely! For Enterprise plans with custom requirements, contact our sales team at mailoutly@gmail.com or use the form above with "Enterprise" as the subject.
Do you offer refunds?
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Yes. We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, we'll refund 100% of your payment—no questions asked.
What about API access?
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API access is available on Professional and Enterprise plans. Full documentation is available at docs.mailoutly.com. Contact support if you need custom integration assistance.
How do I upgrade or downgrade my plan?
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You can upgrade or downgrade anytime from your billing settings. Changes take effect immediately, and we'll prorate any refunds or additional charges accordingly.
Is there a free trial?
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Yes! The Starter plan is completely free forever with 5 emails/day. The Professional plan comes with a 14-day free trial with full features—no credit card required.